Terms
Should you feel that the goods are of unsatisfactory quality then we will be pleased to refund the cost of the purchased item on receipt of the returned goods or to send a replacement.
Please note that any refund will not include any additional costs for one off artwork or postage but the base price of the glassware.
Goods must be returned by recorded delivery or some other traceable method along with a copy of the purchase order. We will not be liable for postage on returns. We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making. This does not affect your statutory rights
Damaged Goods
All goods are packaged securely and should reach you in perfect condition.
Bikerbuyz cannot guarantee against breakages in transit and therefore as an option we do offer an "insured" postage rate so that a claim can be made against the carrier to recover the costs and we can then supply you with a replacement.
Please note that any refund will not include any additional costs for one off artwork or postage but the base price of the glassware.
Goods must be returned by recorded delivery or some other traceable method along with a copy of the purchase order. We will not be liable for postage on returns. We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making. This does not affect your statutory rights
Damaged Goods
All goods are packaged securely and should reach you in perfect condition.
Bikerbuyz cannot guarantee against breakages in transit and therefore as an option we do offer an "insured" postage rate so that a claim can be made against the carrier to recover the costs and we can then supply you with a replacement.
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